How
long does it take to set up an account?
Hosting only is normally setup in 1- 24
hours. Start-up business packages normally takes between 5- 48 hours. In most cases your
site will be ready the same day you order.
How much do you charge
for domain registration?
Domain registration is included FREE with
Start-up Business Packages. It is also FREE when you purchases our anual hosting-only
package.
Can I host
international domains?
Yes, we currently have clients that use
.ca, .il, .tc, .nu, .ve, and many other international domain names. However, you are
responsible for the resgistration of international domain names.
Do you offer NT or
UNIX plans?
We offer UNIX web hosting only.
How do I access my
Direct Admin Control panel?
You can login to your Direct Admin control
from our main page at: http://www.nettakeoff.net/
or from your domain at http://yoursite.com:2222 where "yoursite" is your
own domain name.
What are the
nameservers for the current machine?
Primary Nameserver: ns1.nettakeoff.net
Secondary Nameserver: ns2.nettakeoff.net
How do I FTP into
my account?
First you must obtain an FTP program such
as Cute FTP or WS_FTP. Once you have an FTP program, type in
"yourdomain.com" as the host address. Supply your username and password in
the according fields. Once logged in, you have complete access to your account. You
also have the option of not using an FTP program since the Direct Admin has a "File
Manger" in the control panel.
Is there a manual I can
reference to use Direct Admin?
Yes, just click the "Help"
button inside of your Direct Admin control panel.
Where are my
statistics?
Click "Site Statistics" inside
of your Direct Admin control panel.
Which folder do I load
my web pages to?
You should place all of your web documents
in the public_html directory.
Can I have CGI outside
of the bin?
Yes, CGI will function in the public_html
folder.
I've uploaded my site
and still see the DA logo page
You are still seeing the default
index.html page set up when you ordered your hosting plan through us. Make sure to delete
that old index.html page, then your site should resolve correctly.
How long does it take
for my DNS changes to update world wide?
Normally you can expect to see your web
site DNS to change within 24 hours once you have made the modifications at your registrar.
However, we have seen it take longer in some cases where registrars and ISPs are a little
slower.
Why isn't my SSI
working?
In order for SSI to be executed, you must
rename all of your web pages to .shtml rather than .htm or .html. This solves the majority
of SSI errors.
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